Monthly Archives: January 2012

People, Process and Technology – Where are you improving outcomes?

During the mid-90’s, I worked for a consulting firm implementing electronic medical records. Our tag line back then was, “People, Process, and Technology”(PPT). In 1999, the Institute of Medicine (IOM) informed the healthcare industry that it ended the lives of close to 100,000 patients each year through preventable medical errors. So what did the industry [...]