We could tell you how great we are, but we prefer to have our customers and partners do that for us:
"While Critical Staffer's superior functionality was a large part of our selection criteria, also important, given our focus on cost savings, was Critical Staffer's competitive pricing and proven ROI at similar healthcare organizations."
~ Kyle Sanders
Chief Operating Officer
Northwest Texas Healthcare System
"Nurses need to track more professional development inforamtion today than ever before. Critical Portfolio provides an ideal solution to parallel increases in nurse mobility and demands by employers for a wide variety of professional documentation."
~ Jeanne Floyd, PhD, RN, CAE
Executive Director
American Nurses Credentialing Center
"We evaluated a wide range of options and found Decision Critical to be significantly ahead of other Learning Management Systems in terms of ease of use, flexibility and expandability."
~ David Finn
Vice President & Chief Information Officer
Privacy Officer/Information Security Officer
Texas Children's Hospital Integrated Delivery System
"Our member nurses serve in a wide range of workplace settings and specialty areas that demand excellence in knowledge, scholarship and leadership. Critical Portfolio will greatly enhance our members' ability to track and manage their professional development and advancement while meeting the informational and compliance needs of the institutions they serve."
~ Nancy Dickenson-Hazard, RN, MSN, FAAN
Former Chief Executive Officer
The Honor Society of Nursing, Sigma Theta Tau International
“I cannot begin to tell you how impressed I am with your response. The graduate school of nursing is using my e-portfolio as a benchmark for other students. I have had anything but positive results from Decision Critical. I will make sure the school is also aware of the superior customer service from the tech support.”
~ Courtney D. Finkbeiner, Graduate Student
East Carolina University
"The decision to select and implement an electronic shift bidding solution was prompted by the need to remain competitive in the nursing recruitment and retention market. Our goal is to be as flexible as possible for our nursing staff."
~ Becky Hunter
Chief Nursing Officer
Northwest Texas Healthcare System
"What impresses us about Decision Critical and why we continue to trust them with the delivery and tracking of our employees' continuing professional education is their commitment to technical excellence and superior customer service. They treat us as a valued customer, listen to what we have to say and work with us to solve challenges. Decision Critical is a company we know we can rely on."
~ Carole Guinane
Former VP for Applied Business Science and Education & Training
MedCath Corporation
"Online learning is one of the fastest growing new technologies in our industry, making our relationship with Decision Critical more important to use than ever before. Our clients love the simple, intuitive format of our learning system, and we love the incredible customer support of the Decision Critical technical team."
~ Steve Hauber
Publisher and Chief Executive Officer
Nursing Spectrum
"Having had a career that spans more than 30 years and covers practice, education, military, consulting, publishing, and research, Critical Portfolio allowed me to put all my information and documents in one place on-line that is easily accessed, updated, and readily transformed into specific mini-profiles. I only wish I had this earlier to keep track of the professional development components I need for licensure and certification. The initial set up effort of importing 30 years worth of professional development is far outweighed by the benefit of having a secure repository of all this important data. It is so easy to maintain, I couldn’t imagine not having it."
~ Mary Smolenski, EdD, APRN, BC, FAANP, CAE
Director of Certification
American Nurses Credentialing Center
"Not only did Decision Critical's senior management demonstrate that they are highly accessible, flexible and responsive to customer needs, but with their help we were able to implement Critical Staffer in under a month. We found that "ease of use" applies as much to the system as to its developers. Our staff requires only 20 minutes training on Critical Staffer, after which time they're able to use it competently and problem-free.”
~ Kathleen Dassler
Chief Nursing Officer
Rio Grande Regional Hospital
“We were fairly certain this [Critical Staffer implementation] would have some kind of an impact. We just didn’t know what the scale might be. But when we saw that the savings we gained in just the first pay period was around $14,000, we were ecstatic. We had no idea that we could achieve that level of success. And the numbers have gone up from there.With Critical Staffer, DCI gave us the tool we needed to decrease our dependence on contract labor, improve morale among our nurses, improve patient and physician satisfaction and save more money than we ever imagined. Critical Staffer is truly an ingenious and effective approach to reducing hospitals’ reliance on agency nurses during the current nursing shortage.’’
~ Carol Heckenkemper
Director of Nursing Operations
Rio Grande Regional Hospital
