Customers and Partners

Here are a few of the exceptional healthcare facilities which benefit from our competency management tools and industry leaders with whom we partner.

 

We love our customers, and they love using our tools.

“…I just loaded my first course under the global authoring tool! – Great ! Two courses – two test – twenty minutes”

Kellie Barton
Director, Education & Talent Management
Franciscan Missionaries of Our Lady Health System

We were not satisfied with our previous eLearning system. In today’s healthcare environment, we needed more to support our culture of accountability. Switching to Decision Critical, gave us a single application we needed to track all forms of learning, skill demonstration, and professional development. The integration of eLearning, skill/competency assessment, professional portfolios and performance evaluations gives us real insight into our most valuable asset, our people. The ease of reporting keeps well in front of compliance and along our Magnet® Journey. “

Bob Dent, Chief Nursing Officer
Midland Memorial Hospital


“Nurses need to track more professional development information today than ever before. Critical Portfolio provides an ideal solution to parallel increases in nurse mobility and demands by employers for a wide variety of professional documentation.”

Jeanne Floyd, PhD, RN, CAE
Executive Director
American Nurses Credentialing Center

“Essential to maintaining our leadership position is attracting, retaining, and developing the best nursing staff available. The nursing practice environment at Children’s places priority on nursing excellence and developing the individual’s skills to the maximum. Critical Portfolio will provide Children’s with tangible documentation of all professional achievement and provide the documentation necessary in our endeavor to achieve Magnet Recognition.”

Nellie Robinson, RN, MS
Vice President, Patient Services
Children’s National Medical Center

“Collecting accurate demographic information on over 2,000 nurses can be a daunting task. Critical Portfolio provides a single repository for the collection of this information in a format that is consistent with the requirements of the Magnet Recognition Program®”

Paula Blizzard, RN, MS, NE-BC
Magnet Project Manager
Children’s Mercy Medical Center


“We evaluated a wide range of options and found Decision Critical to be significantly ahead of other Learning Management Systems in terms of ease of use, flexibility and expandability.”

David Finn
Former Vice President & Chief Information Officer
Privacy Officer/Information Security Officer
Texas Children’s Hospital Integrated Delivery System

“The Critical Portfolio is an excellent tool for nurses throughout their career to track professional development milestones. The Portfolio also provides an easy, accurate method to meet compliance needs for institutions and regulatory bodies while ensuring documentation to enhance career advancement. I encourage nurses to investigate the Clinical Portfolio as a way to tracking and managing their professional development.”

Patricia E. Thompson, RN, EdD, FAAN
Chief Executive Officer
The Honor Society of Nursing, Sigma Theta Tau International

“I cannot begin to tell you how impressed I am with your response. The graduate school of nursing is using my e-portfolio as a benchmark for other students. I have had nothing but positive results from Decision Critical. I will make sure the school is also aware of the superior customer service from the tech support.”

Courtney D. Finkbeiner, Graduate Student
East Carolina University

“Decision Critical has enabled our nursing staff to create a professional portfolio that is easy to access and update. It is designed to meet the spectrum of needs within an organization – from the new graduate nurse to the experienced nurse researcher. The tool is flexible, intuitive and comprehensive, and already a great asset to our organization..”

Cheri Hunt, RN, MHA, NEA-BC
Vice President for Nursing/Chief Nursing Officer
Children’s Mercy Medical Center

“The decision to select and implement an electronic shift bidding solution was prompted by the need to remain competitive in the nursing recruitment and retention market. Our goal is to be as flexible as possible for our nursing staff.”

Becky Hunter
Chief Nursing Officer
Northwest Texas Healthcare System

“What impresses us about Decision Critical and why we continue to trust them with the delivery and tracking of our employees’ continuing professional education is their commitment to technical excellence and superior customer service. They treat us as a valued customer, listen to what we have to say and work with us to solve challenges. Decision Critical is a company we know we can rely on.”

Carole Guinane
Former VP for Applied Business Science and Education & Training
MedCath Corporation

“Having had a career that spans more than 30 years and covers practice, education, military, consulting, publishing, and research, Critical Portfolio allowed me to put all my information and documents in one place on-line that is easily accessed, updated, and readily transformed into specific mini-profiles. I only wish I had this earlier to keep track of the professional development components I need for licensure and certification. The initial set up effort of importing 30 years worth of professional development is far outweighed by the benefit of having a secure repository of all this important data. It is so easy to maintain, I couldn’t imagine not having it.”

Mary Smolenski, EdD, APRN, BC, FAANP, CAE
Former Director of Certification
American Nurses Credentialing Center

“Not only did Decision Critical’s senior management demonstrate that they are highly accessible, flexible and responsive to customer needs, but with their help we were able to implement Critical Staffer in under a month. We found that “ease of use” applies as much to the system as to its developers. Our staff requires only 20 minutes training on Critical Staffer, after which time they’re able to use it competently and problem-free.”

Kathleen Dassler
Chief Nursing Officer
Rio Grande Regional Hospital

We were fairly certain this [Critical Staffer implementation] would have some kind of an impact. We just didn’t know what the scale might be. But when we saw that the savings we gained in just the first pay period was around $14,000, we were ecstatic. We had no idea that we could achieve that level of success. And the numbers have gone up from there.With Critical Staffer, DCI gave us the tool we needed to decrease our dependence on contract labor, improve morale among our nurses, improve patient and physician satisfaction and save more money than we ever imagined. Critical Staffer is truly an ingenious and effective approach to reducing hospitals’ reliance on agency nurses during the current nursing shortage.’’

Carol Heckenkemper
Director of Nursing Operations
Rio Grande Regional Hospital

Feedback….just loaded my first course under the global authoring tool! – Great ! Two courses – two test – twenty minutes

KB